30-Day Money Back Guarantee
At Soosul, we are dedicated to ensuring your complete satisfaction. That's why we are delighted to extend to you our all-encompassing 30-day money-back guarantee. You can avail of this guarantee for up to 30 days after your purchase. What sets us apart is our willingness to accept returns, even for used products.
Here's how to initiate the refund process:
Contact Our Personal Support Team: Please reach out to our dedicated support team at firstname.lastname@example.org to initiate your return request.
Receive Your RMA Number: Upon contacting us, you will be issued an RMA number (Return Merchant Authorization) via email. Please ensure you include this number along with your full name on the parcel.
Package Your Return: When returning your products for a refund, ensure that you include all the items you purchased.
Refund Processing: Once we receive your return, our team will process your refund within 7 business days. You will receive a confirmation email once the refund has been completed. After processing, please allow 1-5 business days, depending on your bank policy, for the refunded amount to be available on your original method of payment.
Important Shipping Information:
We appreciate your trust in Soosul, and we're dedicated to making your shopping experience as convenient and worry-free as possible. If you have any questions or need further assistance, don't hesitate to contact our support team.